Noise and Movement
The Auroras are a quiet fixture, as the cooling fans only activate when they need to. Even when they do, it’s not noticeable. Our client at the Red Tree Theatre reported a substantial drop in the overall background noise level after we upgraded their rig. When moving, the Aurora is also quiet. The loudest action it performs is zoom, but even that’s pretty quiet. In terms of speed of movement, it’s not as fast as some, but it’s more than quick enough, and has a completely reasonable speed for its application.
Service and Support
For control, I run mostly ETC and occasionally MA. When I first purchased the Auroras, there were no fixture profiles available on either platform, so I had to make my own, which only took five minutes. They’re available now. This is one of my only criticisms of Acme; the process for control manufacturers to update their libraries seems a little slow.
In terms of local service and support, ULA Group are amazing. I’ve had nothing but wonderful experiences with them for years. For example, the Red Tree Theatre job had fixtures coming from stock held in Brisbane, Melbourne, and even New Zealand. To save a day shipping through Sydney, Technical Sales and Support Manager Thor André put all the stock in his van and drove them to Tuggerah himself.
If you’re at all sceptical about Acme as a brand, I urge you to contact ULA Group for a demo and give them a go; I assure you they’ll outperform your expectations. For small to mid-sized production houses like us, Acme fixtures are a perfect mixture of performance and price. I haven’t had someone who’s asked for a more expensive product, and been swapped to Acme fixtures for budget reasons, complain at the end of the gig; quite the opposite, in fact. In our installations, I keep selling Acme, and keep getting happy clients who have no issues with performance, service or reliability. It’s a win-win.